Privacy Policy & Terms
We value your privacy and strive to provide a transparent and trustworthy experience. Please review our Privacy Policy and Terms & Conditions before using our services.
Privacy Policy
Information We Collect
We collect your name, phone number, email address, appointment details, and any information you voluntarily provide while booking our spa services.
How We Use Your Information
Your information is used only to confirm appointments, improve customer service, process bookings, and communicate promotional offers with your consent.
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access or misuse.
Third-Party Sharing
We never sell or rent your personal information. Data may only be shared with trusted partners when necessary for appointment management.
Contact
If you have any questions regarding this Privacy Policy, please contact our support team.
Terms & Conditions
Appointments
Appointments should be booked in advance and are subject to therapist availability.
Cancellation Policy
Please inform us at least 24 hours before your appointment for cancellations or rescheduling.
Payments
Payment must be completed before or immediately after the spa service. Accepted payment methods will be communicated during booking.
Customer Conduct
We reserve the right to refuse service to anyone displaying inappropriate, abusive, or disrespectful behaviour toward our staff.
Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Continued use of our services constitutes your acceptance of the updated terms.